Tag Archives: smartphone

The glue that connects all communities

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By riding a crest of goodwill, utilising new digital channels and tapping into the networks of big brands independent retailers can punch above their weight, boosting sales and awareness.

Independent retailers have long faced competition on multiple fronts. The big threat for many years were the big chains gobbling up the high Street. Now that threat has moved online with digital pure play sites like Amazon eroding market share. The truth is not many customers are particularly sentimental about the plight of some of the bigger chains in trouble. However, the threat to local stores from the likes of Amazon and Omni Channel retailers has been met with much more concern from the public and big brands.

A series of initiatives have sprung up in defense of these traditional bastions of the high street, from independent record store day to independent retailer month. Additionally, reports from organisations like the New Economic Foundation have highlighted the benefits to local communities from spending in independent shops versus bigger stores or online. These messages have cut through. A survey last year by Pure 360 found that consumers are three times more likely to shop in independent stores than large shops in the next five years.

This approach has been noted by large brands who have started to latch onto this trend to boost their own credentials and bottom line by supporting local independent retail. Visa chose to focus its Christmas campaign on local heroes and independent stores. Visa’s focus was on switching the focus of the traditional format of a Christmas marketing campaign, from what people are buying or who they are buying for, to where they are buying things from. American Express did their bit too, with a ‘Shop Local’ campaign that rewarded AMEX customers with a £5 statement credit for shopping in local independent stores.

The digital revolution may represent a major threat to independent retailers in terms of competition, it also represents a huge opportunity in terms of marketing. Independent retailers have always had an intuitive understanding of their customers and this can be bolstered by digital channels. While local newspapers may be closing, local newspaper websites are seeing more growth than ever in readers. The explosion of SMART phones has also led to a huge increase in the figures accessing local radio and content, another great route for independents to get their messages out. This is not to mention social media, both paid and organic with the ability to offer a micro-targeting strategy and hyper local personalisation, enabled by both Facebook and Google. Clued up retailers are seeing the benefit of connecting with increasingly online communities springing up.

In electronics particularly, many product brands are wising up to the opportunity and skill local independents possess. A great example of this is Freeview. The Freeview Retail Development Team are a strategic field team, supporting independent retailers across the UK. The team are unique in that they do not sell a specific product for a specific brand. Instead, the team supports all Freeview (including Freeview, Freeview HD and Freeview Play) enabled products across all brands and stores.

Where some brand teams are selective in their retail support, the RDE team’s brand independence means they can offer the best possible service for independent retailers, cooperating with OEM brands such as Panasonic, Humax, LG and Toshiba to deliver up-to-date training on all products and services.

As well as assisting retailers through training, the Freeview team also supports independents with local marketing campaigns, in the past having managed localised radio, press and social media campaigns supporting selected retailers with a Freeview focus.

Through long-term training support, local marketing campaigns, and regular visits to ensure all staff are knowledgeable on all aspect of the brand, they help to ensure that independents are the destination of choice for Freeview customers. They understand the fact that independents can provide the glue that connects local communities.

By focusing on their strengths, connecting with these bigger brands and tapping into the needs of their customers through targeted local advertising, independent retailers can grow as a destination of choice for customers and become their local hero.

To read the full article please visit ERT Online

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It’s not too late to take on wearables

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When it comes to wearables, many retailers may lack the knowledge needed to make them a success in their stores. As a developing category that’s creating a lot of interest in the media and among shoppers, expanding the knowledge base of your staff will help to develop it as a mainstay category in your store.   

Firstly, educate your staff on how wearable devices can make a positive impact on a customer’s health and lifestyle. Whether you ask a supplier to assist you with extra training, or run a training session yourself, it’s important for your staff to understand the category. Encourage your staff to use a wearable device themselves, helping them to understand wearables and become brand advocates. Their knowledge will help to improve in-store education and awareness of the category. Make it part of team building by creating store challenges on the number of steps, etc.

With your staff knowledgeable and ready to assist, educate your customers on the same health and lifestyle benefits by giving them an opportunity to see the device in action through a demonstration, using the team dashboard to aid the process.

Arming staff with a device and a synched smartphone will allow them to demonstrate the product’s functionality. Each customer will have a different reason for inquiring about a wearable device, so have your staff training focus on communication skills so they can offer tailored advice to individual shoppers.

If you’re concerned that your customers will not be interested in purchasing a wearable product, having a staff member speak passionately about how a device can help improve a customer’s health and fitness may change their perception of the category. Don’t forget the compatibility factor and ease of use, as all devices sync with almost any make of smartphone.

It’s not too late to consider ranging wearable technology. The category is continuing to grow and won’t be fading anytime soon. Get over your fears, educate your staff and start with a range that offers choice for each user at a price and functionality level that meets their needs.

Read more at http://ertonline.co.uk/opinion/smart-move/

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The top 5 wearable technology gadgets in 2014

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Wearable tech is already one of this year’s hottest trends. Are you dressed to thrill?

If the headlines dominated by the latest and greatest smart watches and activity trackers following last month’s Consumer Electronics Show in Vegas are anything to go by, 2014 is set to be the year of wearable tech. Wearable technology is changing the way we communicate, exercise, socialise; and in many ways is enhancing the way our society operates. From fitness-tracking bracelets to smart ski goggles, Daniel Todaro, MD at field marketing agency Gekko, writes for us about the five wearable tech gadgets of this year that you would be happy to wear and use…

1.Fitbit Force

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Fitbit Force, the latest standout offering from Fitbit, is a hyper designed and developed wearable fitness tracker. The subtle wristband displays daily stats, steps taken, calories burned, distance travelled as well as allowing the users to easily log food intake, sleep patterns, and even health information like glucose levels and blood pressure. The device can also easily be synced with a smartphone app or through a wireless dongle for PCs.

Expected to go on sale in the UK in the spring, we can expect the Fitbit Force to fly off the shelves.

2.Pebble Watch & Steel
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Launched towards the end of last year in the UK, the Pebble has gained a large following in a relatively short space of time.

This waterproof smartwatch is designed to display messages from an iOS or Android smartphone and can send users notifications when they receive an email. Simple and stylish, the Pebble can be purchased in red, orange, black or grey, and comes with a removable 22mm watch strap. Alternatively the Steel is a great-looking wristwatch with top-end construction.

With an impressively long battery life and easy-to-use buttons, I suspect both Pebble variants will be huge in 2014.

3.iWallet
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Perhaps one for the most security conscious out there, iWallet is a revolutionary biometric locking wallet that protects personal information, cash and cards using the latest cutting edge technology.

What’s the standout feature? If the user’s iWallet and smartphone are more than 10 -15 feet apart, the phone will sound. Pickpockets beware.

4.Epson Moverio BT-100 smart glasses
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Another potential game-changer on the market, with transparent lenses and Wi-Fi connectivity, these smart glasses allow you to update your social network accounts, catch up on the latest news and watch videos online while still being able to see your surroundings. With the Android™ 2.2 platform and a 4GB SD memory card, you can choose from a whole host of viewing options, such as MPEG 4 and H.264 videos, to watch content wherever you want.

The smart glasses offer a big-screen experience equivalent to a 320-inch display viewed from 20 metres away. The ‘control-at-your-fingertips’ touch-sensitive track pad means you can effortlessly navigate between menus and find exactly what you’re looking for.

This is the perfect hands-free alternative to small smartphone and tablet PC screens.

5. Oakley Airwave Ski Goggles
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These ski goggles allow gadget-obsessed skiers and competitive adrenaline junkies to stay connected on the slopes. Sitting at the bottom of the left goggle lens, the technology senses and shows a range of speed and distance metric notifications, including buddy tracking, navigation, music and iOS/Android smartphone synching so you can view incoming calls and text messages with low energy Bluetooth connectivity.

Packaged with everything you expect from Oakley, the goggles include anti-fog technology, dual-vented lens designed to keep vision clear, 100 percent UV filters and Iridium lens coatings to to balance light transmission.

Daniel Todaro, MD at field marketing agency Gekko

Read the full article at http://www.londonlovesbusiness.com/business-news/tech/the-top-10-wearable-technology-gadgets-in-2014/7519.article

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Has Product Placement Gone Too Far?

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Product placement within film and TV is hardly breaking news. Since the dawn of broadcast media, brands have been eager to muscle in on our attentions and put their logos in front of us. We now expect to see James Bond with his Omega watch, driving his Aston Martin and flashing his latest smartphone. But I have to ask, are brands now taking product placement to a whole new patronising level?
 
Recently, we took the kids on a cinema trip to see The Smurfs 2 (not my choice, I hasten to add!). I can’t say I was expecting an Oscar-worthy, two-hour emotional tour-de-force of filmmaking, but I was astounded by the degree of product placement within the film. Prior to the screening, I wasn’t aware that it was a Sony Pictures production, but by the end I was wondering if the script was actually based around Sony products!
 
From the newscaster presenting in front of a Sony LED TV to every single adult cast member using a Sony Mobile (of course, demonstrating its full range of services), I actually think it’s difficult to argue that the brands didn’t tailor the script to meet their product placement needs. The villain Gargamel even used a Sony Vaio tablet to cook up his dastardly plans. Twice!
 
As it transpires, Sony Pictures secured deals worth $150 million from over 100 corporate partners to promote a raft of products within the film, far exceeding the production budget of $110 million. To my kids, and I’m sure every other child in that theatre, this likely didn’t register. But for us more brand-aware adults, it was so blatant that I have no doubt I missed several more Sony products woven into the script.
 
Are brands beginning to push their luck a bit too far? Investment in the film and TV industry is crucial, but, in exchange for a sizable cash injection, brands are naturally going to push for as much of the limelight as possible, with scant regard for the script. The larger the investment, the larger the degree of control exerted.
 
The trend was highlighted in typically overstated-fashion by Morgan Spurlock last year with The Greatest Movie Ever Sold – a documentary on product placement with a $1.5 million budget entirely funded by… product placement. As brands become an even more ever-present constant in every facet of our lives, the natural progression is that the volume will further increase and the stakes raised even higher.
 
The connotations for the film and TV industry are slightly worrying, particularly at a time where the industry – I believe – is enjoying the rudest of health in recent years through some remarkable films, TV content and documentaries. I wonder if, as brands seek greater screen-time, we are going to see a day in the not-too-distant future when an actor will refuse to endorse a brand in a movie? Or will the lure of money continue to trump all as more and more blockbuster movies appear as little more than very long adverts with a storyline bolted on?
 
To some extent, audiences do want to see product placement within films; for example, to see a character entering Starbucks as opposed to a trademark-friendly, fictional alternative adds a degree of realism to proceedings. However, there is a fine line that needs to be observed or else the brand risks sticking out like a sore thumb. Unfortunately, since James Bond swapped his Martini for a Heineken, Will Smith dwelt a bit too long on a pair of Converse in I, Robot and Superman reboot Man of Steel hedged it’s box-office failure by securing over 100 global brand partners to the tune of $160 million, the act of product placement has been increasingly taking the spotlight away from the actual stories themselves.
 
I like to think I can appreciate both great branding and great filmmaking, but how closely should we be allowing these two disciplines to merge? With cinema visits in decline and gimmicky features such as 3D failing to take off, the money has to come from somewhere after all. But is it in the brands’ best interests to push their own agendas at the expense of great filmmaking? Is it in their best interests to appear cheesy, naff and downright uncool, thereby damaging their valuable brand equity?
 
You would think not, but, still, I can’t help but feel that it’s up to us – the audience – to make that stand.

Read more at: http://www.brandingmagazine.com/2013/11/05/has-product-placement-gone-too-far/

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