Category Archives: Posts

Why Sony and Microsoft’s head to head may prove self-defeating

Image
Sony’s PS4 is going head to head with Microsoft’s Xbox OneSony’s PS4 is going head to head with Microsoft’s Xbox One

Wow, like buses you can wait for a considerable amount of time – seven years in the case of Sony – and all of a sudden two will arrive in tandem.

If you’re over 12 years old, you may be one of many people out there who has been waiting with baited breath for the arrival of PlayStation 4 and Microsoft Xbox One. Their arrivals are going to be filling up many fans’ time from now through to Christmas and new year. These are two huge brands killing Nintendo as the must have game platform.

Can these brands really attract a willing audience, especially with launches so close? And how do they benefit?

With brand loyalty at an all-time high, won’t those loyal to Sony or Microsoft continue to be loyal without the need for the media hype and PR frenzy, which for one will result in likely negative publicity and a potential drop in share price? Why wait seven years to go head to head with your biggest rival?

These brands invest so heavily in their equity. And in the case of gaming, they have on their hands a fickle audience where the right brand or platform is crucial for them to appeal to their peer groups. They’ve already transformed the functions of their consoles to do more than just provide an outlet for gaming.

With the console industry’s revenue falling, these brands have had to stretch their limbs to provide a kind of living room one-stop set-top box that offer all types of digital entertainment. These devices are now used to watch and control live television as well as streaming video from services such as Netflix and Hulu. No call for living on your sofa could be stronger than these incentives.

Launching deliberately so close together to create a battle may potentially be self-defeating and could have more far-reaching ramifications for the larger brand portfolio. After all, Sony, having just written down its profit forecast by 40 per cent, is taking a huge risk on one platform at the expense of the brand as a whole.

Social criticism is part of the nature of gaming, where violence, gender stereotyping, swearing and not forgetting the health inflicting aspects all have a cross to bear. Is it not time for these brands to consider the wider brand impact? Gaming is one of the most inventive, creative and technologically advanced industries within the developed world, and in the case of the UK, is a considerable contributor to the economy through forward thinking studios supplying Sony and Microsoft. Its social effect is vast and growing and once my generation fades into a distant memory, I imagine it will be hard to find anyone who doesn’t use a console to be socially active.

However, this all hinges on the brands’ survival and the luxury of choice Nintendo, Microsoft and Sony provide, which through self-imposed brand wars could disappear if the brand as whole dies. This could leave us with no choice but to head towards a future of dull conformists with only one platform to play on.

Dan Todaro is managing director of Gekko

read the full article at http://www.thedrum.com/opinion/2013/11/29/why-sony-and-microsofts-head-head-may-prove-self-defeating

Tagged , , , , , , ,

Europe’s Warm Embrace to Advertising

Image

I understand the importance of a uniform approach for global brands, ensuring the same message, feel and equity is experienced by consumers whether they’re in Bangkok, Bombay or New York. However, on a recent trip to the style capital of Europe Milan, I experienced a global brand that successfully tapped into a region where style and brand are paramount.

As marketers we must not only make our brands inspirational but also accessible to all and in Milan, Samsung has tapped into a demographic you may have never thought possible through some particularly clever use of technology.

The Ambrosiana Gallery in Milan’s Duomo district was once the studio of Michelangelo and displays not only the works of the great man, but precious artwork in a remarkably beautiful and ancient setting. Samsung however, has cleverly added a unique modern twist through the use of technology, integrating smart phone functionality as a means of interpreting the art. Next to each piece is a magnetic/electronic chip that gives visitors more information when they place their smartphones over it.

In this instance it’s about the art that you’re viewing but – to Samsung – it’s about you engaging with the brand and experiencing the technology as a portal bestowing you entrance. For some it’s a revelation and I’m guessing that for many of the visitors who make a point of using the feature, it is just that.

What better way for a brand to show that it understands the consumer than by placing a campaign in a venue that is synonymous with the city’s characteristics and fits the perception of Milan. Samsung not only takes into account the consumer demographics within the city, but also uses a variety of publicly-available information to create a picture of how well-suited the city is to the brand. Beyond Samsung this model is adaptable for virtually any type of product. For a fashion label, I am sure a place like the Ambrosiana Gallery would make a beautiful home for greeting fashion-conscious consumers. A depiction of understanding for the cultural life of cities makes all the difference when analysing whether a brand’s campaign is relevant or not.

You only have to read the stats to know that Italy is a place of adland freedom, with a huge Samsung advert adorning the side of the city’s iconic Duomo Cathedral as it undergoes renovations. Could you imagine Samsung creating something like this in the UK, a Christmas installation in St. Paul’s Cathedral? In the UK, our heritage buildings are fiercely protected and they would certainly lock their doors to a brand’s knock. In Italy however, advertising can be found on buses, trams, buildings in glorious Technicolor lights, allowing brands to speak to their target audiences, even when they least expect it. Rules, whether right or wrong, are abandoned. Brands have a luxury of freedom that they don’t have in other countries.

Italians are I suppose, used to a heavier level of brand messaging. Just look at the production values of national TV (in particular any transmitted by a Berlusconi company). The advertising is plentiful and sometimes even better than the programme being watched! With this in mind, are Italians (or European’s in general) more accepting of consumer electronic brand advertising as they know what they want and their maximum price point for quality products or specific brands?

Subsequently I believe this has resulted in a market where brands are not commoditised and able to sell at a price point that enables a margin and sustainable, profitable growth as opposed to crowded categories with brands trading at a loss and eventually abandoning the category altogether.

Could this be why so many UK retailers have unsuccessfully succeeded in Europe and beyond?

Image credit: Leonard Ambrosiana 

Read the full article at http://www.brandingmagazine.com/2013/11/25/europes-warm-embrace-advertising/

Tagged , , , , , , , , , , , ,

Top 7 tech gadgets to gift this Christmas

Image

From health gadgets to espresso machines, we present the festive hot list 2013

Brits now spend £9bn on new tech devices each year, carrying around £22bn worth of gear around with them. Preparations for the Christmas rush are under way and all but the most-forward thinking of consumers is beginning to think about what to buy. You’ll already be getting bombarded with glamorous retailer ads with annoying tunes. For those who will struggle to buy that gift for the busy business-driven loved one in your life, here are my top seven recommendations which will spread joy beyond any advert or celebrity endorsement.

1. Fitbit Flex
Image
This is the ideal gift for any healthy-minded individual. This bit of kit learns your daily activity, calories burned, your sleeping patterns and weight. It is lightweight and very comfortable and all you have to do is upload wirelessly and see progress on your mobile or online.

2. iPhone 5S
Image
Of course there has got to be an Apple product in this list! The beautifully designed iPhone 5S looks like the iPhone 5, but goes so much further under the hood. It has a new finger print identity sensor, 64-bit A7 chip, faster and better iSight camera and ultrafast LTE wireless.

3. Panasonic NC-ZA1 Bean-to-Cup Espresso Machine
Image
This compact and stylishly designed machine fits into any kitchen and will impress discerning coffee connoisseurs with its state of the art technology. A decent coffee to start the day is a must and the new Panasonic NC-ZA1 Bean-to-Cup delivers a personalised cup, just to your taste as it’s delivered through the easy touch screen function.

4. Eastpak Gybbs bag
Image
Perfect for storing all your gadgets in one stylish but hardy bag. It is roomy and is available in lots of on trend colours to suit smart or casual dress.

5. Toshiba Portégé Z930 Ultrabook

Image
Ultra light at 1.1kg and thin at 8.3 mm, it delivers with an Intel Core i5 processor, 128GB SSD, HD Graphics, non-reflective display. The steel grey metallic, magnesium chassis and matt black keyboard makes it a stylish gift. The perfect business tool and leisure too, portable and fast.

6.Samsung UE55F9000 LED 4K Ultra HD TV
Image
This is arguably the world’s most advanced Smart TV system and probably one of the year’s most exciting and eagerly awaited TVs. A 4k ultra HD 3D Smart TV with built in Freeview HD gives you viewing choices shaped around your viewing needs. It is clever enough to recognise your face and voice, it has gesture control and upscales your content to four times the resolution of Full HD. It is the first UHD TV that upscales HD 3D content to a UHD resolution.

7. Epson Expression Premium XP610
Image
The Expression XP-610 Small-In-One Wi-Fi is a premium printer, perfect for home users who are interested in printing photos and need a Wi-Fi printer that can print glossy photos and crisp, clear text documents. It has touchscreen control that will do your document printing as well as any scanning and copying you need too. What’s more is that there are two loading trays so that you don’t have to keep switching between photo and plain papers. It works from your iPhone too with Epson iPrint sending prints directly from your phone.

Gifts for all pockets that any tech aficionado will know all about and perhaps wish for.

Dan Todaro is the MD of field marketing agency Gekko

Read the full article at http://www.londonlovesbusiness.com/top-7-tech-gadgets-to-gift-this-christmas/6858.article

Tagged , , , , , , , , , , , , , , , , ,

Are retailers wasting money with their big budget Christmas TV campaigns?

Image

When your local supermarket, department store or specialist retailer breaks a brand new above-the-line ad in November, you know the silly season is upon us. With so much revenue and profit generated in this quarter you can understand why the stakes are high. Ads increase exponentially in prime time slots to lure us and retailers live off the hope that the shopping public will spend their hard earned cash through their cash registers. Production values go up, a memorable ditty is sung and a plethora of celebrity smothers the campaign, but do retailers really need to spend so much on the celebrity endorsement? As a marketer, I fully embrace the necessity of advertising and I understand the value in it. I agree that prime time advertising slots are a must if you want to make an impact, as are production values, but based on the criticism lauded on the lacklustre impact Marks & Spencer’s “Leading Ladies” campaign, can retailers justify the expense?

In August Annie Leibovitz shot and featured 10 leading ladies from Oscar winning actress Helen Mirren and artist Tracey Emin to drive sales of ladies fashion (pictured). Did the campaign need to be so “high budget”? Beautiful and well produced was the advert, but I can’t help feel that the garments the ladies were selling were somewhat lost in the foray of the campaign. It was not great fashion and to be honest I doubt many women felt drawn to the concept that these leading ladies really dress in M&S, felt comfortable in what they were told to wear or really engaged with consumers to convince that M&S was back on trend. After all, they’re usually sporting the latest designer labels down the red carpet. With Marks & Spencer posting its ninth consecutive quarter of falling clothing sales, the results certainly don’t live up to the celeb hype. Therefore, you’d believe a rethink was in order for Christmas Peak but not so. Rosie Huntingdon Whitely, David Gandy and another Oscar winner Helena Bonham Carter feature but I reserve my judgment on whether this will truly resonate with the average M&S shopper this time round.

From Waitrose to Debenhams to John Lewis with its just released Lily Allen advert singing the Keane song Somewhere Only We Know, retailers will spend according to market analyst Nielsen, an estimated £390m on advertising over the last three months of 2013. That’s £128m more than one retailer M&S reported in profit for the first 6 months trading. But then John Lewis reported record sales last Christmas, so ads can work but you need the quality products to help close the loop.

Brands in crowded categories may require celebrity endorsement to drive advocacy, however some do it better than others. Do retailers really need to drive our emotion to shop in their stores with the glamour of celebrity wearing, eating or commenting on the quality, style and taste of what are really just run of the mill products? What’s more, how much of the campaign is devoted to the celebrity? I can’t imagine that the aforementioned Oscar winning actresses are inexpensive; on the contrary, they are eating into an already squeezed margin. And do celebrities themselves truly embrace the brand enough to tap into its target audience? I doubt the M&S leading ladies of the summer are donning M&S’ A/W collection, even when they pop out for a pint of milk.

Some of the heavyweights have ditched celebrities this Christmas. Asda has slashed investment in its Christmas advertising campaign and blasted rivals’ “celebrity filled” ads. The grocer has cut its budget by 10% and put value at the heart of its festive messaging.  It has also been announced that the Tesco ad will not be celebrity-focused either. We shall see if they turn their savings this Christmas into profit.

Brands are increasingly defined by experiences, so the use of celebrities has to perpetuate the story and allow consumers to visualise the products as part of their lives. Celebrity ads have become ubiquitous. Marketers often scrap over celebrities for a chance to use their name. The need for standout means marketers are exploring new approaches to maximise the celebrity’s appeal. Some work, others fail, some are unproven. Regardless of approach, the ad has to be credible and authentic.

For brands, often such deals give advertisers a direct line to celebrities’ fan followings via their personal Twitter accounts and Facebook pages. However, the true asset is a star’s relevance, buying a marketer the kind of buzzy exposure that only a Hollywood headliner can bring. The choice has to be right. So why tech brands have enrolled the world’s biggest stars to endorse cutting-edge tech products is anyone’s guess. Kevin Bacon for EE, Robert Downey Jr for HTC and David Beckham for Motorola back in the day; I really can’t see the connections here – please tell me if I’m wrong. Brand recall is vital but let’s not forget the goal here, revenue, and whilst Beyoncé may drive me towards buying Pepsi, do I care which retailer I purchase it in?

No one will argue more than me that ATL campaigns are crucial. But I shall enjoy critiquing from my sofa the raft of celebrity appearances and voiceovers, which will grace my TV screen over the coming months. Perhaps I will be congratulating my choice in viewing via Freeview+ to allow me to pre-record and fast forward past the ads to my favourite Christmas special. Then again I may just hold out for John Lewis’ much lauded Disney –inspired masterpiece.

Read the full article at http://wallblog.co.uk/2013/11/12/are-retailers-wasting-money-with-their-big-budget-christmas-tv-campaigns/

Daniel Todaro is Managing Director at field marketing agency Gekko.

Tagged , , , , , ,

Has Product Placement Gone Too Far?

Image

Product placement within film and TV is hardly breaking news. Since the dawn of broadcast media, brands have been eager to muscle in on our attentions and put their logos in front of us. We now expect to see James Bond with his Omega watch, driving his Aston Martin and flashing his latest smartphone. But I have to ask, are brands now taking product placement to a whole new patronising level?
 
Recently, we took the kids on a cinema trip to see The Smurfs 2 (not my choice, I hasten to add!). I can’t say I was expecting an Oscar-worthy, two-hour emotional tour-de-force of filmmaking, but I was astounded by the degree of product placement within the film. Prior to the screening, I wasn’t aware that it was a Sony Pictures production, but by the end I was wondering if the script was actually based around Sony products!
 
From the newscaster presenting in front of a Sony LED TV to every single adult cast member using a Sony Mobile (of course, demonstrating its full range of services), I actually think it’s difficult to argue that the brands didn’t tailor the script to meet their product placement needs. The villain Gargamel even used a Sony Vaio tablet to cook up his dastardly plans. Twice!
 
As it transpires, Sony Pictures secured deals worth $150 million from over 100 corporate partners to promote a raft of products within the film, far exceeding the production budget of $110 million. To my kids, and I’m sure every other child in that theatre, this likely didn’t register. But for us more brand-aware adults, it was so blatant that I have no doubt I missed several more Sony products woven into the script.
 
Are brands beginning to push their luck a bit too far? Investment in the film and TV industry is crucial, but, in exchange for a sizable cash injection, brands are naturally going to push for as much of the limelight as possible, with scant regard for the script. The larger the investment, the larger the degree of control exerted.
 
The trend was highlighted in typically overstated-fashion by Morgan Spurlock last year with The Greatest Movie Ever Sold – a documentary on product placement with a $1.5 million budget entirely funded by… product placement. As brands become an even more ever-present constant in every facet of our lives, the natural progression is that the volume will further increase and the stakes raised even higher.
 
The connotations for the film and TV industry are slightly worrying, particularly at a time where the industry – I believe – is enjoying the rudest of health in recent years through some remarkable films, TV content and documentaries. I wonder if, as brands seek greater screen-time, we are going to see a day in the not-too-distant future when an actor will refuse to endorse a brand in a movie? Or will the lure of money continue to trump all as more and more blockbuster movies appear as little more than very long adverts with a storyline bolted on?
 
To some extent, audiences do want to see product placement within films; for example, to see a character entering Starbucks as opposed to a trademark-friendly, fictional alternative adds a degree of realism to proceedings. However, there is a fine line that needs to be observed or else the brand risks sticking out like a sore thumb. Unfortunately, since James Bond swapped his Martini for a Heineken, Will Smith dwelt a bit too long on a pair of Converse in I, Robot and Superman reboot Man of Steel hedged it’s box-office failure by securing over 100 global brand partners to the tune of $160 million, the act of product placement has been increasingly taking the spotlight away from the actual stories themselves.
 
I like to think I can appreciate both great branding and great filmmaking, but how closely should we be allowing these two disciplines to merge? With cinema visits in decline and gimmicky features such as 3D failing to take off, the money has to come from somewhere after all. But is it in the brands’ best interests to push their own agendas at the expense of great filmmaking? Is it in their best interests to appear cheesy, naff and downright uncool, thereby damaging their valuable brand equity?
 
You would think not, but, still, I can’t help but feel that it’s up to us – the audience – to make that stand.

Read more at: http://www.brandingmagazine.com/2013/11/05/has-product-placement-gone-too-far/

Tagged , , , , , , , , , , ,

Rajar Q3 2013: Industry reaction

Image

Rajar has today announced 90% of the adult (15+) UK population – 47.7 million people – tuned in to their selected radio stations in the third quarter of 2013. This is up by approximately 1 million adults on the same quarter of the previous year.

Highlights this quarter include a major decline for Nick Grimshaw’s BBC Radio 1 breakfast show – recording the lowest listening figures in 20 years. However, better news for Kiss FM, which saw a 16.5% quarterly and yearly increase – taking its weekly reach to more than 5 million.
 
Here, Newsline presents industry reaction on the latest results, with opinion from Dan Todaro of Gekko:

‘What stands out for me is the extent to which our lives are so increasingly dominated by smartphones. Convergence is an oft-used term, but radio consumption in particular provides a stark illustration at the speed in which this is happening. Consider that back in Q1 of 2011 and the iPhone 4 was still very much a novelty for most consumers and less than three years later consumption in the 25+ category has almost doubled, whilst the age group fuelling this shift – the 16-24s has jumped from 28.6% to well over 40%.
 
With digital listening increasing across DAB, Digital TV and online through PCs and laptops, it too paints a portrait of how our lifestyles are being fundamentally altered by the technology around us. Everything is so easily accessible and radio is no longer restricted to specialist devices.

Far from being a platform in decline, I think the possibilities for brands to engage is ever-increasing as the way in which we engage and interact with radio changes. Particularly as our current 16-24’s grow older and give way to a new generation of even more highly connected, digitally savvy youths, we’ll soon know of radio only as a medium.’

Read the full article at: http://mediatel.co.uk/newsline/2013/10/24/rajar-q3-2013-industry-reaction/

Tagged , , , , , , , ,

Freeview unveils experiential road show featuring dancing tadpoles

Image

Freeview is looking to extend its latest campaign with a new experiential road show featuring two dancing tadpoles.
 
Created by Gekko, the activity features a large dome structure containing a digital floor projection featuring the tadpoles, recognisable from the ongoing TV campaign, with children able to ‘splash water’ and interact with the tadpoles.
 
James Chambers, retail marketing manager at Freeview, said: “With our latest experiential road show we wanted to demonstrate that entertainment is even better when it’s free. By creating something fun and a bit out of the ordinary, we hope to get people thinking about Freeview differently.”
 
The road show will be fully integrated with current ATL, digital, PR and social media activity.
 
A team of ambassadors will also be on hand to demonstrate all the benefits on offer from Freeview.

Read more at http://www.thedrum.com/news/2013/10/22/freeview-unveils-experiential-road-show-featuring-dancing-tadpoles#RO8hMRtOS53fuIdw.99

Tagged , , , ,

The Great British Bake-Off Brand Bonanza

by Daniel Todaro

gbbo1

Love it or hate it, you can’t escape The Great British Bake-Off, the BBC’s X-Factor for the baking world. Except, there’s no chasing a dream of the limelight here. Its presenters are funny, the experts on the cusp of national treasure status (Paul Hollywood’s even cracking Hollywood with the US export of the show) and perhaps, most importantly, the contestants are normal.

There are no aspirations to sell out Wembley, no heavily-staged, tear-jerking vignettes and showboating is very much off the agenda. Instead, it’s all about the love of baking and baking for pleasure. As its third season draws to a close with the grand finale this Tuesday (October 22nd), with anticipation and excitement levels reaching One Direction-proportions, can it really be that the baking is the only reason why we love this reality talent show so much?

Before Bake-Off makes its final leap (from BBC2 up into the big leagues of BBC1), it’s an appropriate time to stop and take a look back at the stratospheric rise of a brand that has managed to captivate men and women, young and old, from all parts of the country. In addition to countless books, websites, blogs and TV shows spawned off the back of Bake-Off, we’ve just finished the first ever National Baking Week, a charity initiative partnered with Great Ormond Street. We had the first ever legitimate dilemma over whether we should watch a baking talent show or a do-or-die England game (which would determine the little matter over whether our proud nation would participate in the next World Cup). There’s even something called ‘Baketopia’, a ‘100% edible pop-up’ held this month in London.
gbbo2

National Baking Week 

From a branding perspective, the numbers are impossible to ignore, with the baking industry today now worth a staggering £3.4 billion. As far as trends go, it shows no sign of abating and naturally, as Christmas approaches, the opportunity for brands to take advantage of this phenomenon is equally rising each month. However, beyond the sale of sieves, scales and sugar, the role of food has taken on much greater meaning within society. Its status is such that we can show off our talents when baking for friends, family or even colleagues, and perhaps do this at a fraction of the price and in a healthier way.

As a result, what we’re seeing is an evolution, as blenders, juicers, mixers and slicers become lifestyle choices, high on design pedigree and aesthetics in addition to functionality. Rather than purely functional products hidden away in cupboards, kitchens are increasingly featuring a number of intriguing and interesting products out on full display for visitors to observe and inquire about – much like French designer Philippe Starcks’ Juicy Salif lemon squeezer for Alessi. Now, this may be the worst, most impractical lemon squeezer ever created. But its beautiful design pedigree helped elevate Alessi to global brand status.
gbbo3

Philippe Starcks’ Juicy Salif lemon squeezer for Alessi

Previously, these high-end products only aimed at industry professionals, but now they find themselves on the shopping lists of aspiring amateur chefs, as well. Indeed, browse through the small appliances section of a John Lewis and you’ll find ‘entertainment’ as important as a quality and function for top brands such as Phillips, Delonghi, Kenwood and Siemens.

The highest quality mixers now retail at well over £400, sitting comfortably amongst other options including Heston Blumenthal-endorsed juicers, cute tabletop ice makers and fondue sets. Perhaps these products will be used only once a year, but their purpose goes beyond their most obvious culinary function. Instead, they serve an equally important objective – prestige. Indeed, when keeping up with the Jones’s, the first port of call may well be their kitchen.

For brands, the opportunity is an invigorating one. For so many years, these products too often were obligatory, uninspiring and necessary purchases. A fridge every four years and a new microwave every three. But thanks to pioneering brands like KitchenAid, these products have broken out of the monotony of necessity and into the world of inspiration and impulse, aiming to connect with consumers on an emotional level.

Moving away from tools to ingredients, the fact that Betty Crocker – a convenience brand with huge resonance in the US – is reacting to this boom by launching a bold foray into the UK market is further telling. Capitalising on bake-off fever with its first UK ad, the visuals are striking, utilising actors and swing dancers to create a vintage 50’s vibe. Promoting not the product but the brand experience and lifestyle, this ad targets a completely uninitiated audience who may not know how to bake, but fancies having a go and sharing the emotions that The Great British Bake-Off has stirred in millions of fans.

As Bake-Off draws to a close next week and consumers begin to look seriously at their Christmas shopping lists, the chance for brands in this space to promote a lifestyle choice is one that needs to be grabbed with both hands. More so, with further competition approaching from Europe and across the Atlantic (as baking fever ascends to the level of global pandemic), the brands that will emerge into 2014 full of festive cheer will be those that use a variety of through-the-line tactics to get products into consumers’ hands this Christmas and deliver that aspirational, emotionally-led messaging to catapult the brand into style rather than function status. Brands have a lot to thank the BBC for. Once upon a time, gift wrapping a Magimix Heavy Duty Mixer to your loved one would have led you straight into a night on the sofa. Now it’s the perfect gift this Christmas!

Read the full article at http://www.brandingmagazine.com/2013/10/18/the-great-british-bake-off-brand-bonanza/

Celeb Ambassadors: Finding a Match Made in Heaven

celebsblog

Celebrity endorsements are a staple of brand marketing. Product and celebrity have always gone hand-in-hand, wooing consumers with finely-spun tales and selling not just items, but aspirational lifestyles, too.

However, flash forward to 2013 and we’re swamped with highly paid celebrities hawking everything from current accounts to toothpaste, all the while trying to appeal to the aspirations of consumers. But with those consumers empowered both by an abundance of choice and a wealth of information, they’re now in a position to question whether those brand promises really are true and whether the brand is truly worth buying in to. As such, those emotional connections seem to be waning, with price taking precedence instead.

It’s a reflection on the declining influence of celebrities in this space that brands are struggling to make such connections, in no small part due to the fact that so many brands see endorsement as a quick fix and easy path to credibility. Recent research into the beauty and cosmetics sector, one of the most highly-invested sectors for TV advertising, shows that (despite the big budgets) it has relatively low influence over consumer spending compared to sampling, advice and shop floor sales promotion – which can be just as effective at a fraction of the price it takes to hire a Brad Pitt or Scarlett Johansson.

Indeed, when you see Beyonce overacting for Pepsi or Kobe Bryant and Lionel Messi trying to convince you they fly Turkish Airlines out of choice, it’s clear that there’s been very little consideration as to how well the brand and celebrity fit together. Instead, it’s simply a high-spending brand throwing cash at a problem and expecting results.

Don’t get me wrong, some brands get it right. Kevin Bacon cleverly delivers a simple message for EE, while David Beckham’s recent turn with Belstaf is little short of genius. Here’s a traditional brand that wants to appeal to a demographic and establish itself (for growth) in the eyes of those who quite simply consider Beckham the coolest kid on the block, but may have spent similar time considering their association with more renowned brands such as Barbour, Burberry or any other of the B’s.

In fact, I think the greatest lesson here could perhaps be taken from one of the most unlikely of sources – One Direction – a modern-day superbrand that taps perfectly into the emotions of its audience. The product is one thing, but the 1D brand – the way in which they are portrayed and engage with their audience via everything from concerts to TV to social media – is carefully considered by a crack team of brand specialists. Undeniably, it’s an immaculate matching of brand, product and celebrity.

Ultimately, in the modern marketplace, consumer purchasing decisions will continue to be pushed away from emotion towards price and value. It takes an exceptional celebrity and complementary brand partnership to reach that emotional frequency. If the consumer is going to trust in the endorsement from the celebrity, then they’re going to have to trust in the partnership between brand and celeb, as well. Every brand wants to appeal to your senses and make you that lifetime customer, but is Jane Fonda and an ex-Desperate Housewives actress really enough to make you buy that magical wrinkle cream?

The A-List

Bet365 & Ray Winstone – In recent years, sponsorship within sport has become increasingly dominated by a single sector: Gambling. Achieving standout is no mean feat, but Bet365 have successfully leveraged a partnership with Winstone and parlayed that with a presence at the halftimes of every major football match on air. Regardless of the ethical issues surrounding gambling, it’s impossible to deny Winstone’s popularity, played to perfection for the target audience with just the right amount of tongue-in-cheek humour and self-deprecation on the part of the star.

Waitrose & Heston Blumenthal – These two are so loved up and perfect for each other it’s almost nauseating. The increasing consumer concern for fresh food, provenance and healthier eating has seen a significant shift away from value-ranges towards decidedly more middle-class offerings like Waitrose, where a little extra cost is well worth paying – something that decidedly sets FMCG apart from other sectors. Therefore, bringing TV-friendly and highly aspirational super chef, Heston Blumenthal, was an inspired decision. Despite his many Michelin stars, Blumenthal’s inquisitive nature, exuberance and most important accessibility makes him a perfect fit.

Straight to DVD

Activia & Gok Wan – A celebrity may have all the right hallmarks for a winning partnership, but only a select few can carry off multiple partnerships without looking overexposed. Unfortunately, Gok Wan’s high-energy act for Activia falls on the wrong side of the line.

HTC & Robert Downey Jr. – Unlike Toy Story, HTC is a prime example of a brand investing in a celeb ambassador and expecting his star quality to do the rest. It’s difficult to find a more charismatic, in-demand actor than RDJ – and probably difficult to find one more expensive too – which makes it all the more awkward when the commercial partnership ends up looking just like that: Commercial and contrived.

The Z-List

Head and Shoulders & Joe Hart – The worst-case scenario is when a celebrity takes on a brand partnership and actually comes out worse. Joe Hart is already facing a tough enough time from the sports media, but sacrificing your dignity – without a hint of irony – is a sure-fire lose-lose situation all around.

Santander and Jessica Ennis-Hill, Jensen Button and Rory McIlroy – It’s perhaps unfair to expect sports stars to naturally take to the world of acting, but it is valid to question promoting loans and mortgages in such a banal fashion. When Ennis-Hill wants to start lecturing me on health, fitness and becoming a world class athlete, I’ll take note. Getting 1% cash back on my mortgage payments? Not so much.

 

read the full article at http://www.brandingmagazine.com/2013/10/10/celeb-ambassadors-finding-match-made-heaven/

By Daniel Todaro

Marketing key to capitalising on back to university rush

Image

Daniel Todaro, MD of field marketing agency Gekko, shares his views on what retailers and resellers can be doing to maximise their sales to students and universities.
 
The yearly appearance of autumn leaves signal two things for retailers: it marks the end of summer, but it also signals the annual back to school rush.
 
With children of all ages preparing for the new school or university year, thousands of parents will be charged with the task of effectively equipping their offspring with the equipment necessary to navigate the upcoming year. Recent research shows the back to school bill for the UK totals £1.3 billion alone, but to believe this investment is purely made in stationary and PE kit would be a grave mistake.
 
Following the school rush, thousands of teenagers will be making the pilgrimage back to university too; a journey that could not possibly be made without the latest technology. While the parents will be the ones inevitably opening their wallets, many are allowing their offspring to take increasing ownership over the purchase decision-making on high ticket electrical items. Now, more so than ever, it represents a significant opportunity for retailers and brands to drive sales.
 
This time of year is always accompanied by a surfeit of advertising targeting parents to make their purchases for the inevitable return to school. The effectiveness of this advertising is not in question but it cannot work in isolation. Advertising serves to drive customers through the door but it doesn’t necessarily guarantee that footfall will translate into much needed sales.
 
Without help, consumers will naturally gravitate towards value and promotions; which for brands can result little more than a sales roulette – particularly with frugal parents looking to limit their losses with their free-spending children.
 
The largest impact will inevitably be made at point of sale. However, like TV, this cannot act in isolation. What is crucial is a robust through-the-line marketing approach; a seamlessly joined up experience characterised by a strong narrative through the line, from the TV to the in store.
 
Having staff that are correctly trained to deliver the messages communicated in the advertising is pivotal. Staff should be able to communicate the messaging effectively and consistently; able to deal with any question. This human element is pivotal, and what many consumers visit the store for – the ability to have a real conversation with an expert and receive guidance in making a decision. After all, no one wants to speak to a robot(or buy the wrong product!).
 
Empathy is crucial, particularly in a category where consumers are not likely to be experts on the products and fearful of making the wrong choice and wasting money. However, compliance – which is often overlooked, is equally important. A brand may spend millions on artistic ATL, but this can be for nothing if the product and promotion is not displayed accurately in store.
 
Back to school is a gift to retailers, especially retailers specialising in technology. With a ready-made calendar hook to fuel footfall retail outlets need to put the work in only to convert this into sales. Retailers must ensure that they implement a through-the-line approach to convey a seamless message in-store where every available touch point is utilised to maintain the brand experience and drive sales with a higher average basket value.
 
Daniel Todaro is from field marketing agency Gekko

Read the full article at http://www.pcr-online.biz/news/read/opinion-marketing-key-to-capitalising-on-back-to-university-rush/032029

Tagged , , , , , , ,