Rapid advancements in technology are reshaping the way employers attract, assess, and hire talent. Long gone are the days of posting CVs in the closest letterbox or taking physical copies into offices and stores directly, now it is easier than ever to get your CV to organisations. However, many elements of the process have become more challenging for job seekers to navigate with increased automation, gamification, and more platforms than ever to look for roles.
Virtual and Augmented Reality in Recruitment
Virtual Reality (VR) and Augmented Reality (AR) are revolutionising the recruitment process. Rather than a traditional, less immersive experience, some organisations are offering an engaging candidate experience through VR and AR, allowing them to get a feel for the office, colleagues, and company culture without having to make the trip.
Virtual Tours
Increasingly, it is possible for employers to offer candidates virtual tours of the workplace. This strengthens employer branding and allows for a tour to be more easily organised. Seeing the workplace gives candidates a glimpse into the work environment and culture, with the potential for them to interact with people already working with the organisation. This saves time and travel costs while still allowing candidates to make informed decisions with as much exposure to the company as possible.
Virtual Interviews
Interviews have often moved to video platforms, but there is a high chance in the future this will progress to interviews in VR. These are more involved than video calls, functioning as if the interviewer and candidate are in the same room, and would allow for some level of proxemics. Much like virtual tours, they save time and money and allow job seekers to attend more interviews as they don’t require travelling between physical locations.
Gamification in Recruitment
Companies have been using gamification, the incorporation of game elements into non-game contexts, in various elements of their candidate and employee experiences. There has been lots of talk about gamification in training and development, but it has taken off in recruitment too.
Engaging Assessments
Gamification can evaluate candidate skills in a more engaging and interactive manner, such as at Deloitte. Other organisations actively use it during the screening process, such as Unilever, who use mobile games at this stage, making the initial stages more enjoyable and immersive, as well as presenting them to potential employees as an innovative employer.
These games often assess competencies like problem-solving, decision-making, and strategic thinking. By making the process fun and different to other organisations, companies can attract top talent and gain deeper insights into the abilities of their candidates.
Gamification and AI for Insights
As part of this process, gamified assessments often utilise AI to analyse performance and provide insights. AI can identify patterns and behaviours in line with what it knows of a job role, giving some indication of suitability. This approach may prove controversial at the moment, when candidates feel anxiety about a lack of human touchpoints in the early stages of the process, but do help employers make more data driven hiring decisions.
Blockchain Technology for Credential Verification
Blockchain technology, well known for its secure and immutable nature, is well positioned to gain traction as part of the hiring process, more specifically for the verification of credentials and work history.
Once information is added to a blockchain, it cannot be altered or deleted. This makes blockchain technology an ideal solution to the time-consuming task of verifying educational qualifications, professional certifications, and employment history. Institutions would be able to issue digital certificates on a blockchain, which the candidate can give their potential employer access to. This would allow employers to verify credentials quickly and accurately, without the need to contact multiple institutions. While this innovation looks promising, it has not been enacted yet, so while it may provide a more trustworthy and efficient process this has yet to be demonstrated in reality.
Up-and-coming technological changes and advancements have already made huge waves in recruitment trends, but stand to transform these even further. Incorporating more innovative technological solutions can help a business position itself as attractive to top talent, but does risk creating quite the disparity between organisations who can implement such new technologies and those who cannot – who may struggle to recruit the same level of talent as a result.
Article written by Lizzie Street, Recruitment Executive
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